Last updated: April 25, 2023
To support InscribeAI, Inc. ("Inscribe", “InscribeAI”, “We”, “Us”) in delivering the Service, Inscribe engages third-party service providers as sub-processors.
This page identifies the sub-processors, describes the types of PII processed, the activities they perform and where they are located.
Our business needs may change from time to time and Inscribe will periodically update this page to provide notice of additions and removals to our list of sub-processors.
Data Classification: End Customer Data
Processor Activities: Cloud-hosting, and additional services such as OCR
Processing Location: United States of America, Oregon
Scope: All products
Data Classification: End Customer Data (addresses on documents)
Processor Activities: Geolocation services
Processing Location: See here for datacenter locations, data transfer mechanism is the Standard Contractual Clauses.
Scope: All products
Data Classification: End Customer Data (addresses on documents)
Processor Activities: Geolocation services
Processing Location: Ireland, the US, and Singapore, data transfer mechanism is the Standard Contractual Clauses.
Scope: All products
Data Classification: End Customer Data
Processor Activities: Processing documents in a vector database for high-performance vector searches
Processing Location: United States of America
Scope: All products
Data Classification: End Customer Data
Processor Activities: Company information lookup
Processing Location: Worldwide
Scope: All products, but only some customers who have agreed to use OpenCorporates have their data sent.
Data Classification: End Customer Data
Processor Activities: Data Collection and Storage, and processing to understand relationships between datapoints.
Processing Location: Virginia, United States of America.
Scope: Collect
Data Classification: Business User Data
Processor Activities: NPS surveys
Processing Location: Worldwide
Scope: All products
Data Classification: Business User Data
Processor Activities: Security monitoring, log storage and collection, various other forms of monitoring and alerting.
Processing Location: United States of America
Scope: All products
Data Classification: Business User Data
Processor Activities: Recording, transcribing, and searching of customer calls.
Processing Location: United States of America, Europe, Israel and other locations.
Scope: All recorded calls
Data Classification: Business User Data
Processor Activities: Customer relationship management and sales tooling
Processing Location: Worldwide
Scope: All products
Data Classification: Business User Data
Processor Activities: Customer support tooling
Processing Location: United States of America and the European Union
Scope: All products
Data Classification: Business User Data
Processor Activities: Billing & invoicing tooling
Processing Location: Worldwide
Scope: All products
Data Classification: Business User Data
Processor Activities: Two factor authentication
Processing Location: Twilio in the United States of America or (b) any other non-EEA Twilio entity
Scope: All products
Data Classification: Business User Data
Processor Activities: Tracking of metrics via JS and Python
Processing Location: Twilio in the United States of America or (b) any other non-EEA Twilio entity
Scope: All products
Data Classification: Business User Data
Processor Activities: Email, File Storage, Calendar, Authentication
Processing Location: Worldwide, see here for datacenter locations.
Scope: All products
Data Classification: Public information is not confidential and can be made public without any implications for Inscribe.
Processor Activities: Press releases and our public website
Data Classification: Access to internal information is approved by management and is protected from external access.
Processor Activities: Internal memos, Design documents, Product specifications, Correspondences
Data Classification: Information collected and used by Inscribe to operate the business. Inscribe upholds the highest possible levels of integrity, confidentiality, and restricted availability for this information.
Processor Activities: Legal documents, Contractual agreements, Employee PII, Employee salaries.
Data Classification: Information received from customers for processing or storage by Inscribe. This category is data such as our customers names and email addresses, this category does not include any information relating to our customer’s customers, such as a document a customer sends to us to check for fraud.
Processor Activities: Customer operating data, Customer PII, anything subject to a confidentiality agreement with a customer (except customer's customer data).
Data Classification: Information received from customers for processing or storage by Inscribe. Inscribe must uphold the highest possible levels of integrity, confidentiality, and restricted availability for this information.
Processor Activities: Customers’ customers’ PII, such as a document uploaded to the Inscribe system.
