Subprocessors

Last updated:  January 10, 2023

To support InscribeAI, Inc. ("Inscribe", “InscribeAI”, “We”, “Us”) in delivering the Service, Inscribe engages third-party service providers as sub-processors.

This page identifies the sub-processors, describes the types of PII processed, the activities they perform and where they are located.

Our business needs may change from time to time and Inscribe will periodically update this page to provide notice of additions and removals to our list of sub-processors.

End Customer Data
Amazon Web Services, Inc.

Data Classification: End Customer Data

Processor Activities: Cloud-hosting, and additional services such as OCR

Processing Location: United States of America, Oregon

Scope: All products

Google LLC (Google Cloud Platform)

Data Classification: End Customer Data (addresses on documents)

Processor Activities: Geolocation services

Processing Location: See here for datacenter locations, data transfer mechanism is the Standard Contractual Clauses.

Scope: All products

HERE Global B.V.

Data Classification: End Customer Data (addresses on documents)

Processor Activities: Geolocation services

Processing Location: Ireland, the US, and Singapore, data transfer mechanism is the Standard Contractual Clauses.

Scope: All products

Pinecone Systems, Inc.

Data Classification: End Customer Data

Processor Activities: Processing documents in a vector database for high-performance vector searches

Processing Location: United States of America

Scope: All products

OpenCorporates Ltd

Data Classification: End Customer Data

Processor Activities: Company information lookup

Processing Location: Worldwide

Scope: All products, but only some customers who have agreed to use OpenCorporates have their data sent.

FingerprintJS Inc.

Data Classification: End Customer Data

Processor Activities: Data Collection and Storage, and processing to understand relationships between datapoints.

Processing Location: Virginia, United States of America.

Scope: Collect

Service Provider
Data Classification
Service Provider
Processing Location
Scope
Amazon Web Services, Inc.
End Customer Data
Cloud-hosting, and additional services such as OCR
United States of America, Oregon
All products
Google LLC (Google Cloud Platform)
End Customer Data (addresses on documents)
Geolocation services
See here for datacenter locations, data transfer mechanism is the Standard Contractual Clauses.
All products
HERE Global B.V.
End Customer Data (addresses on documents)
Geolocation services
Ireland, the US, and Singapore, data transfer mechanism is the Standard Contractual Clauses.
All products
Pinecone Systems, Inc.
End Customer Data
Processing documents in a vector database for high-performance vector searches
United States of America
All products
OpenCorporates Ltd
End Customer Data
Company information lookup
Worldwide
All products, but only some customers who have agreed to use OpenCorporates have their data sent.
FingerprintJS Inc.
End Customer Data
Data Collection and Storage, and processing to understand relationships between datapoints.
Virginia, United States of America.
Collect
Business User Data
NuffSaid, Inc.

Data Classification: Business User Data

Processor Activities: NPS surveys

Processing Location: Worldwide

Scope: All products

Datadog, Inc.

Data Classification: Business User Data

Processor Activities: Security monitoring, log storage and collection, various other forms of monitoring and alerting.

Processing Location: United States of America

Scope: All products

Gong.io, Inc.

Data Classification: Business User Data

Processor Activities: Recording, transcribing, and searching of customer calls.

Processing Location: United States of America, Europe, Israel and other locations.

Scope: All recorded calls

HubSpot, Inc.

Data Classification: Business User Data

Processor Activities: Customer relationship management and sales tooling

Processing Location: Worldwide

Scope: All products

Intercom, Inc.

Data Classification: Business User Data

Processor Activities: Customer support tooling

Processing Location: United States of America and the European Union

Scope: All products

Invoiced, Inc.

Data Classification: Business User Data

Processor Activities: Billing & invoicing tooling

Processing Location: Worldwide

Scope: All products

Twilio Inc.

Data Classification: Business User Data

Processor Activities: Two factor authentication

Processing Location: Twilio in the United States of America or (b) any other non-EEA Twilio entity

Scope: All products

Segment.io, Inc.

Data Classification: Business User Data

Processor Activities: Tracking of metrics via JS and Python

Processing Location: Twilio in the United States of America or (b) any other non-EEA Twilio entity

Scope: All products

Google LLC (Google Workspace)

Data Classification: Business User Data

Processor Activities: Email, File Storage, Calendar, Authentication

Processing Location: Worldwide, see here for datacenter locations.

Scope: All products

Service Provider
Data Classification
Processor Activities
Processing Location
Scope
NuffSaid, Inc.
Business User Data
Cloud-hosting, and additional services such as OCR
Worldwide
All products
Datadog, Inc.
Business User Data
Security monitoring, log storage and collection, various other forms of monitoring and alerting.
United States of America
All products
Gong.io, Inc.
Business User Data
Recording, transcribing, and searching of customer calls.
United States of America, Europe, Israel and other locations.
All recorded calls
HubSpot, Inc.
Business User Data
Customer relationship management and sales tooling
Worldwide
All products
Intercom, Inc.
Business User Data
Customer support tooling
United States of America and the European Union
All products
Invoiced, Inc.
Business User Data
Billing & invoicing tooling
Worldwide
All products
Twilio Inc.
Business User Data
Two factor authentication
Twilio in the United States of America or (b) any other non-EEA Twilio entity
All products
Segment.io, Inc.
Business User Data
Tracking of metrics via JS and Python
Twilio in the United States of America or (b) any other non-EEA Twilio entity
All products
Google LLC (Google Workspace)
Business User Data
Email, File Storage, Calendar, Authentication
Worldwide, see here for datacenter locations.
All products
Adobe Incorporated (Marketo)
Business User Data
Marketing automation tooling
United States of America
All products
Salesforce, Inc.
Business user data such as names, contracts, email addresses, financial data relating to deals, emails sent to Inscribe employees
CRM tooling
USA, France, Germany, UK, Japan
All products
Data Classification Standards at Inscribe
Public

Data Classification: Public information is not confidential and can be made public without any implications for Inscribe.

Processor Activities: Press releases and our public website

Internal

Data Classification: Access to internal information is approved by management and is protected from external access.

Processor Activities: Internal memos, Design documents, Product specifications, Correspondences

Company

Data Classification: Information collected and used by Inscribe to operate the business. Inscribe upholds the highest possible levels of integrity, confidentiality, and restricted availability for this information.

Processor Activities: Legal documents, Contractual agreements, Employee PII, Employee salaries.

Business User Data

Data Classification: Information received from customers for processing or storage by Inscribe. This category is data such as our customers names and email addresses, this category does not include any information relating to our customer’s customers, such as a document a customer sends to us to check for fraud.

Processor Activities: Customer operating data, Customer PII, anything subject to a confidentiality agreement with a customer (except customer's customer data).

End Customer Data

Data Classification: Information received from customers for processing or storage by Inscribe. Inscribe must uphold the highest possible levels of integrity, confidentiality, and restricted availability for this information.

Processor Activities: Customers’ customers’ PII, such as a document uploaded to the Inscribe system.

Service Provider
Data Classification
Processor Activities
Public
Public information is not confidential and can be made public without any implications for Inscribe.
Press releases and our public website
Internal
Access to internal information is approved by management and is protected from external access.
Security monitoring, log storage and collection, various other forms of monitoring and alerting.
Company
Information collected and used by Inscribe to operate the business. Inscribe upholds the highest possible levels of integrity, confidentiality, and restricted availability for this information.
Internal memos, Design documents, Product specifications, Correspondences
Business User Data
Information received from customers for processing or storage by Inscribe. This category is data such as our customers names and email addresses, this category does not include any information relating to our customer’s customers, such as a document a customer sends to us to check for fraud.
Customer operating data, Customer PII, anything subject to a confidentiality agreement with a customer (except customer's customer data).
End Customer Data
Information received from customers for processing or storage by Inscribe. Inscribe must uphold the highest possible levels of integrity, confidentiality, and restricted availability for this information.
Customers’ customers’ PII, such as a document uploaded to the Inscribe system.